دبلوم إدارة مشاريع السياحة والترفيه

Section 1: Industry & Project Fundamentals

AR: أساسيات القطاع ومفاهيم إدارة المشاريع

1. Tourism & Entertainment Projects: Overview

2. Project Lifecycle: Initiation to Closure

3. Defining Objectives, Scope, and Success Metrics

4. Roles & Responsibilities (RACI) for Tourism/Events

Section 2: Planning, Scheduling & Budgeting

AR: التخطيط والجدولة والميزانية

1. Building the Work Plan (WBS)

2. Scheduling: Timeline, Milestones, Dependencies

3. Budget Building: Cost Categories & Estimation

4. Change Management & Controlling Scope Creep

Section 3: Stakeholders, Vendors & Operations

AR: أصحاب المصلحة والموردون والتشغيل

1. Stakeholder Mapping & Communication Plan

2. Procurement & Vendor Management (RFQ, SLAs, Contracts Basics)

3. Event Operations Plan (Run-of-Show & Checklists)

4. Team Management: Briefings, Task Assignment, Field Control

Section 4: Visitor Experience, Risk & Reporting

AR: تجربة الزائر والمخاطر والتقارير

1. Designing the Visitor Journey & Service Standards

2. Risk Planning: Common Risks + Response Actions

3. Safety & Crowd Flow Basics (High-Level)

4. Post-Event Evaluation: KPIs, Feedback, Final Report